Privacy Policy

We at Easy Daily Solutions Private Limited are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Easy Daily Solutions Private Limited when you interact with our websites, product and services, and any other sites or services that link to this Privacy Policy. This includes when you:

  • Interact with us on our websites or through other channels
  • Use our product and services (including the Easy Daily Solutions Private Limited Subscription Service)
  • When you use any other sites or services that link to this Privacy Policy

This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights concerning your Personal Data, including your rights of access and correction of your Personal Data. For this Privacy Policy "Personal Data" means any information relating to an identified or identifiable individual. If you disagree with this Privacy Policy, you should not use our websites, product and services, or any other sites or services that link to this Privacy Policy.

Easy Daily Solutions Private Limited customers may collect and manage Personal Data when using our product and services, or what we may refer to as the Subscription Service. "Subscription Service" means all of our web-based applications, tools and platforms that you have subscribed to and are developed, operated, and maintained by us, and any ancillary products and services, that we provide to you. When you use any of our services, Easy Daily Solutions Private Limited processes Personal Data as a processor under the direction of our customers. Our customers, as data controllers, are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent before collecting their customers’ Personal Data using the Subscription Service

We update this Privacy Policy from time to time, and we encourage you to review this Privacy Policy periodically. We will post any Privacy Policy changes on this page.

1. What Information We Collect About You

A. Information You Provide to Easy Daily Solutions Private Limited

When you interact with us via our websites or any sites or services that link to this Privacy Policy or use the Subscription Service, we may collect Personal Data and other information from you, as further described below.
We collect Personal Data from you when you submit web forms or interact with our websites, for example, by subscribing to one of our services or requesting customer support. We may ask for your email address, first and last name, job title, and other similar business information.
When you register for any Easy Daily Solutions Private Limited event, we collect information such as name, address, phone number, and email address. We use this information to communicate with you and facilitate your registration. Additionally, we may share your registration data with service providers to provide event information and improve your experience at Easy Daily Solutions Private Limited events.
We collect Personal Data when you sign-up for an Easy Daily account, create or modify user information, set preferences, or provide any other related information to access or utilize our Service.
We collect payment and billing information when you register for paid products or services. For example, we may ask you to provide a billing address or a billing contact for your Easy Daily account. If you give us payment information, we use it solely as authorized by you under this Privacy Policy.
You may also provide payment information, such as a credit card number or bank account number, when purchasing products or services. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.
We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each customer's consent via email or other agreements between customers and Easy Daily Solutions Private Limited before posting the customer's name and testimonial.

B.Information We Process on Behalf of Customers When they Use the Service

Our product, or the Service, allows our customers to create and share marketing, sales and customer service content. When customers use our product, they may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you.

We do not control the content of our customers' web pages or the types of Personal Data that our customers may choose to collect or manage using the Subscription Service. We store our customers' information on our service providers' servers but process it as a processor under our customers’ instructions, which prohibits us from using the information except as necessary to provide and improve the Subscription Service and as required by law.

Our customers control and are responsible for correcting, deleting or updating the information they process using the Subscription Service and for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent before transferring the Personal Data to Easy Daily Solutions Private Limited for processing purposes.

C.Information We Collect and Process When You Use the Subscription Service






We collect usage data when you or your users in the Easy Daily account interact with the Subscription Service. Usage data includes metrics and information regarding your use and interaction with the Subscription Service such as what product features you use the most when an object is opened and closed, and how often certain features are triggered in your account.

We engage third-party providers to collect usage data. For more information about how we protect your information with these service providers, please see Section 3 "How We Share Information We Collect".

When you access or use our Service via our mobile applications, we automatically collect information such as your device model and version, operating system, or device identifier.

You may connect third-party integrations to your Easy Daily account, which may ask for certain permissions to access data or send information to your Easy Daily account. It is your responsibility to review any third-party integrations you authorize. We may collect information about what types of integrations you use in your Easy Daily account.

Any permission(s) granted by you, grants these third parties access to your data, which may include (but is not limited to) granting third-party applications access to view, store, and modify your Easy Daily account data. We are not responsible for the practices of third-party integrations, so please carefully review the permissions you grant to third-party applications.

If you use the Gmail integration or choose to integrate any other Google Workspace application with Easy Daily, you will be asked to give us access to information from your Gmail or Google account.

By using the Gmail integration with the Subscription Service you will grant the Subscription Service access to information associated with your account, including contacts, emails, calendar, distribution lists, subject lines, and URLs of tracked links from your email, if you use the email tracking functionality. In addition, the Subscription Service will be able to read, modify, create, and send emails from your connected Gmail account. The Subscription Service will scan the content of your emails to identify which emails you have elected to track to provide you with the notifications feature. The Subscription Service will store replies, outgoing mail, email headers, subject line, distribution lists, aliases, time sent, and email bodies. Your email may contain sensitive information, such as the names of your contacts, your private communications, or financial or medical information. You understand that the correspondences you track will be visible to other users on your Subscription team

If you connect your Gmail account via IMAP (or Generic Inbox Connection), the Subscription Service will have access only to your email address, password, server information, email metadata, and message bodies. Additionally, connecting your Gmail account via IMAP does not require you to connect to any other Google Workspace applications.

The Subscription Service will have access to both your Google Calendar and any other calendar you access via Google to power our Meetings tool and allow you to associate events with contacts in your Easy Daily account. The Subscription Service will have the ability to: create or change your calendars, and update individual calendar events.



D. Information We Collect From Other Sources

Easy Daily Solutions Private Limited Partners

We may receive information about you or other users of your Easy Daily account from our global network of partners. We may receive this data from our dealers and lead the registration process through our partners. We may also collect information about you through our partner co-marketing partnerships.

Third Parties

We may receive information from third-party service providers, related companies, and our business and solution partners.

Personal Information from Different Sources

We may combine the personal information we collect from you with personal information we receive from other sources, such as third-party providers of business information and publicly available sources (like social media platforms). This may include mail addresses, job titles, email addresses, phone numbers, IP addresses, and social media profiles. This helps us to update and improve our records, identify new customers, create more personalized advertising, suggest products and services that may interest you, deliver personalized communications and promote events. The collection of your Personal Data by these other third-party providers is governed by the provider’s privacy policy.

Log Files

Like most websites and technology services delivered over the Internet, we automatically collect and store information about your computer hardware and software when you visit our websites, use our product and services, or visit other sites or services that link to this Privacy Policy. This information can include your IP address, browser type, domain name, internet service provider (ISP), and the files viewed on our websites (e.g., HTML pages, graphics, etc.), the files viewed on our, or our customer’s websites, your operating system, access times and referring website addresses.

When you use the Subscription Service, we collect and store the categories of information listed above in logs in the following instances, subject to the customer’s implementation settings:

  • When an Easy Daily user logs into their account and accesses tools in the Easy Daily Platform;
  • When an individual visits a customer’s website if the website is hosted by the Easy Daily Solutions Private Limited product; or
  • When an individual visits a customer’s website if the customer’s website is self-hosted if the customer uses our plug-ins, and if the customer uses Easy Daily scripts and content (such as embedded forms).

Social Media Features

Our websites may include social media features (such as the Facebook ‘like’ button) and widgets (such as the share button or interactive mini-programs) that run on our websites. These features may collect your IP address, and which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.



2. How We Use Your Information

A.To Communicate with You About the Product and Services

We use the account information you provide to Easy Daily Solutions Private Limited when signing up for the Subscription Service and Trends services to send you transactional emails or in-app notifications about billing, account management, and other administrative matters. We may also send you updates regarding our Customer Terms of Service or other legal agreements, and may also communicate with you about security incidents via email or in-app notification.

We use your information to provide customer support, such as resolving technical issues you encounter and analyzing product outages or bugs.

If you use the Easy Daily mobile applications, we may send you push notifications from time to time to update you about events and promotions. If you no longer wish to receive such communications, you may turn them off at the device level.

B.To Provide the Subscription Service

We use your account information and Customer Data to provide the product and services to you. For example, we use the email address you provide when signing up for the product to create your user account, and we use your payment information to process payments for paid use of the Subscription Service. We also use this information to authenticate you when you log in and to provide customer support.

C.To Improve and Develop Our Product and Services

We collect usage data about how you or your users interact with our products and services. We use this data to develop and improve our products and services.

We use Customer Data in an anonymized manner for machine learning that supports certain product features and functionality with the Subscription Service.

We may publish data about how our products and services are being used across our customer base. When we share statistical information externally in this way, the data will be aggregated and we will not identify individual users or customers.

D.To Secure and Protect our Product and Easy Daily Users

We use your account information to investigate and help prevent security incidents. We may also use this information to meet legal requirements. We use your information to verify user accounts, and new product sign-ups, and to detect and prevent product abuse.

We use log files to provide general statistics regarding the use of the websites, including how you use our websites, what country you are logging in from (for analytics, export control and regulatory purposes) and to help improve the navigation experience. Your IP address is also collected and logged for security and debugging purposes, for example, to track access patterns, and investigate security events and incidents. For these purposes, we do link this automatically-collected data to other personal data provided by you such as name, email address, address, and phone number.

E.To Market and Promote the Subscription Service

We use the information you provide to Easy Daily Solutions Private Limited to market and promote the products, services, and other offerings. For example, we use the information, like your email or physical address, to send information or Easy Daily content to you that we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business. We use this information to promote the use of our services to you and share promotional and information content with you under your communication preferences.

We may also reach out to you via telephone to ask about other Easy Daily products or services you may be interested in. If you have a call scheduled with our representative, we may record and transcribe the call. You will be notified before the call that the call is being recorded, and you will be offered an opportunity to opt out of having the call recorded.

We receive information from third-party service providers and other sources such as third-party providers of business information and publicly available sources. We may receive and use this information from these service providers and other sources in combination with other information we collect through other means described in this Privacy Policy to provide you with updates and an improved Subscription Service, like personalized communications, event promotion, and tailoring the websites or product to improve user experience.

F.Other purposes if we obtain your consent

We share your data with third parties when you give us consent to do so.



3. How We Share Information We Collect

A.Third Party Service Providers

We use third-party service providers to support our websites, products, and services. We may need to share your information with service providers to provide information about products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis on your use of the Subscription Service or interactions on our websites, providing marketing assistance, processing credit card payments, supplementing the information you provide us to provide you with better service, developing and improving the product and services, and providing customer service or support. These service providers are prohibited from using your Personal Data except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information in this way, we explicitly require the third-party service providers to acknowledge and adhere to our privacy and data protection policies and standards.

B.Partners

We may share data with trusted Easy Daily Solutions Private Limited partners to contact you based on your request to receive such communications, help us perform statistical analysis, provide sales support, or provide customer support.Partners are prohibited from using your Personal Data except for these purposes, and they are required to maintain the confidentiality of your data.

We also partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you who we are sharing data with, and provide a link to the co-marketing partner’s privacy policy so you can learn more about how to opt out of the partner’s communications. These co-marketing partners are required to adhere to our privacy and data protection policies.

C.Corporate Events

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Easy Daily Solutions Private Limited on the Websites and the Subscription Service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Data, and choices you may have regarding your Personal Data.

D.Public Forums

Our websites may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums (including profile information associated with the account you use to post the information) it may be read, collected and used by any member of the public who accesses these websites. Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you may disclose in this way. We will correct or delete any information you have posted on the websites if you so request, as described in Section 6, "How to Access & Control Your Personal Data." In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

E.Compelled Disclosure

We reserve the right to use or disclose your Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process. If you use the Subscription Service, Customer Data is considered Confidential Information, and you should review the Confidentiality terms in the Customer Terms of Service for more information.



4. How We Store and Secure Your Information

A.Data Storage and Security

We use a variety of security technologies and procedures to help protect your Data from unauthorized access, use or disclosure. We secure the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Data is protected using appropriate physical, technical and organizational measures.

B.Retention of Personal Data

How long we keep the information we collect about you depends on the type of information and how we collect and store it. After a reasonable period, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain the Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it or, if this is not possible, securely store your Data and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the section "How to Access & Control Your Personal Data" below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your Easy Daily account. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.



5. Cookies and Similar Technologies

A.Cookies

When you visit our websites, sign up for an Easy Daily account, attend an Easy Daily virtual event, or request more information about us, we collect information automatically using tracking technologies, like cookies and tracking pixels.

Easy Daily Solutions Private Limited and our partners use cookies or similar technologies to analyze trends, administer the website, monitor how visitors navigate around the websites and gather demographic information about our user base as a whole.

B.Advertising

We partner with third-party ad networks to display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies to collect information about your activities on this and other websites to provide you with targeted advertising based on your interests. If you wish to not have this information used to serve your targeted ads, you may opt out.

Please note this does not opt you out of being served to advertise. You will continue to receive generic ads.

C.Third-Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.



6. How to Access & Control Your Personal Data

A.Reviewing, Correcting and Removing Your Personal Data

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your Personal Data.
  • You can object to our processing of your Personal Data, ask us to restrict the processing of your Personal Data or request portability of your Personal Data.
  • If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your Personal Data.

We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of the action we have taken.

If you are a customer, prospect, or otherwise interact with an Easy Daily Solutions customer that uses our Subscription Service and would like to access, correct, amend or delete your data controlled by the customer, please contact the relevant customer directly. Easy Daily Solutions Private Limited acts as a processor for our customers and will work with our customers to fulfil these requests when applicable.

B.Anti-Spam Policy

Our acceptable use policy applies to us and our customers and, among other things, prohibits the use of the Subscription Service to send unsolicited commercial emails in violation of applicable laws and requires the inclusion in every email sent using the Subscription Service of an "opt-out" mechanism and other required information. We require all of our customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a customer can result in immediate suspension or termination of the Subscription Service.

C.To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications through one of the following methods:

  • by clicking on the "unsubscribe" link located at the bottom of our e-mails;
  • updating your communication preferences;

Customers cannot opt-out of receiving transactional emails related to their account with us or the Subscription Service

D.To Unsubscribe From Our Customers' Communications

Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. If you are a customer, prospect, or otherwise interact with an Easy Daily customer, you can unsubscribe from our customers' marketing communications by clicking on the "unsubscribe" link located at the bottom of their emails, or by contacting them directly.



7. Other Important Privacy Information

A.We Never Sell Personal Data

We will never sell your Personal Data to any third party.

B.Information About Children

The websites, products and services are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect Personal Data about children under 16. If you believe that we have collected Personal Data about a child under 16, please contact us so that we may delete the information.